用英文写一封投诉信

1. 用英文写一封投诉信

Dear sir/madam,
Hi,this is xx. I've bought a XX(商品) for XX(价格) dollar from XX(商场名称) shopping mall on XX/XX/XXXX(日期).Today when I want to use it to XX, I was suprised found that it doesn't work at all.(这里可以加描述到底怎么坏的)I brought it because I need to use it and now your good is useless. This causes a lot of inconvient for me.I want to know what are you going to do about this, and when can you fix this problem.
I hope I can hear from you soon, or I would think about using the legal solutions.

Yours sincerely,
XX

2. 怎么用英文回复客户的投诉信和写谢绝信

Dear Sir/ Madam: 

We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you. Here is the solution........, if you disagree please do let us know and we will do our best to find the best solution for you. We thank you for your kind concern and letter with which we can promote ourselves,with which we can approach to the perfect. 

Wish you all the best 
yours, 
...... 


下面的是谢绝信
dear whoever, 
thank you so much for inviting me to your dancing party, i would love to join you but i don't think I can. I was just informed that i have some other (具体的事). 
i'm terribly sorry, and i hope you can forgive my absence. 
and I hope you will truly enjoy the party. 
with love/regards 

XXX

3. 英语投诉信回复范文

　　英语的投诉信，自然也是用英语来回复客户的要求了。下面是我给大家整理了英语投诉信回复写作范文，供大家参阅! 
   　　  
  　　Dear Sir,You have expressed your frustration andirritation with the city library over the past oneyear. 
 
  　　尊敬的先生，您来信表达了您在过去一年里对市图书馆的失望和气愤。 
 
  　　There are usually long lines waiting for assistanceand for use of the puter card catalogue. 
 
  
 
  　　说等待帮助和使用电子卡片目录总是要排长队。 
 
  　　To avoid crowded conditions, we propose that youuse the library during off-peak hours. 
 
  　　为了避免这种拥挤状况，我们建议您避开图书馆开放的高峰时间。 
 
  　　You should have no trouble getting help and using the card catalogue during the followingperiods: 11:30 am to 2:30 pm; 5:30 pm to 7:30 pm. 
 
  　　在11：30—14:30和17:30-19:30的时段里，您能方便地得到帮助和使用电子卡片目录。 
 
  　　The rest are our busiest times. 
 
  　　而其他时间段就是我们最繁忙的时候了。 
 
  　　We always appreciate hearing your ments on the library. 
 
  　　我们一如既往地愿意听取您对图书馆的意见。 
 
  　　Please let us know how you think this is working out. 
 
  　　请来信告知这条建议是否奏效。 
 
  　　Yours faithfully, Li Ming 
 
  　　您真诚的，李明 
   　　英文投诉信范文1  
  　　[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of plaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using "Li Ming" instead. 
 
  　　Dear Sir， 
 
  　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities. 
 
  　　After we used it for several days. we found that food stored in the refrigerating partment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃。 
 
  　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully， 
 
  　　Li Ming 
 
  　　[文章点评] 
 
  　　这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。 
   　　英文投诉信范文2  
  　　Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of plaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板 
 
  　　Dear ______, 
 
  　　①I am ______自我介绍. ②I feel bad to trouble you but I am afraid that I have to make a plaint about. 
 
  　　③The reason for my dissatisfaction is ______总体介绍. ④In the first place, ______抱怨的第一个方面. ⑤In addition, ______抱怨的第二个方面. ⑥Under these circumstances, I find it ______感觉to______抱怨的方面给你带来的后果. 
 
  　　⑦I appreciate it very much if you could ______提出建议和请求, preferably 
 
  　　______进一步的要求, and I would like to have this matter settled by ______设定解决事情最后期限. ⑧Thank you for your consideration and I will be looking forward to your reply. 
 
  　　Yours sincerely, 
 
  　　Li Ming 
 
  　　范文 
 
  　　Dear Sir 
 
  　　I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. 
 
  　　However, when I called your plaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. 
 
  　　I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. 
 
  　　An early response will be appreciated. 
 
  　　Sincerely yours, 
 
  　　DELL 
 
  　　译文 
 
  　　先生： 
 
  　　我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。 
 
  　　但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。 
 
  　　我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。 
 
  　　请早日回复。 
 
  　　真挚的：DELL 
 
  看过英语投诉信回复写作范文的人还：

4. 英语投诉信回复范文

　　英语的投诉信，自然也是用英语来回复客户的要求了。下面是我给大家整理了英语投诉信回复写作  范文  ，供大家参阅!
   
      
       　　英语投诉信回复范文   
    　　Dear Sir,You have expressed your frustration andirritation with the city library over the past oneyear.
   
    　　尊敬的先生，您来信表达了您在过去一年里对市图书馆的失望和气愤。
   
    　　There are usually long lines waiting for assistanceand for use of the computer card catalogue.
   
    　　说等待帮助和使用电子卡片目录总是要排长队。
   
    　　To avoid crowded conditions, we propose that youuse the library during off-peak hours.
   
    　　为了避免这种拥挤状况，我们建议您避开图书馆开放的高峰时间。
   
    　　You should have no trouble getting help and using the card catalogue during the followingperiods: 11:30 am to 2:30 pm; 5:30 pm to 7:30 pm.
   
    　　在11：30—14:30和17:30-19:30的时段里，您能方便地得到帮助和使用电子卡片目录。
   
    　　The rest are our busiest times.
   
    　　而其他时间段就是我们最繁忙的时候了。
   
    　　We always appreciate hearing your comments on the library.
   
    　　我们一如既往地愿意听取您对图书馆的意见。
   
    　　Please let us know how you think this is working out.
   
    　　请来信告知这条建议是否奏效。
   
    　　Yours faithfully, Li Ming
   
    　　您真诚的，李明
       　　英文投诉信范文1   
    　　[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using "Li Ming" instead.
   
    　　Dear Sir，
   
    　　I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
   
    　　After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it， we were surprised to find it was around 15℃，far from the standard temperature range from 0℃ to 9℃。
   
    　　This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully，
   
    　　Li Ming
   
    　　[  文章  点评]
   
    　　这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。
       　　英文投诉信范文2   
    　　Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板
   
    　　Dear ______,
   
    　　①I am ______(  自我介绍  ). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
   
    　　③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
   
    　　⑦I appreciate it very much if you could ______(提出建议和请求), preferably
   
    　　______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
   
    　　Yours sincerely,
   
    　　Li Ming
   
    　　范文
   
    　　Dear Sir
   
    　　I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
   
    　　However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
   
    　　I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
   
    　　An early response will be appreciated.
   
    　　Sincerely yours,
   
    　　DELL
   
    　　译文
   
    　　先生：
   
    　　我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。
   
    　　但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。
   
    　　我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式道歉。
   
    　　请早日回复。
   
    　　真挚的：DELL

5. 求英语达人：写一封英文投诉信

DEAR GRANDBUY SHOPPING MALL,

MY NAME IS DAJUN WANG. I PURCHASED A TELEVISION AT GRANDBUY SHOPPING MALL. NOT EVEN A WEEK AFTER, THERE WAS SOMETHING WRONG WITH THE TELEVISION. I CALLED TO THE MALL CUSTOMER SERVICE FOR HELP. THEY TOLD ME THAT THEY WILL CONTACT THE MANUFACTORER OF THE TELEVISION AND COME FIX IT AS SOON AS POSSIBLE. IT HAS BEEN A WEEK SINCE I CALLED. I NOW ASK FOR A REFUND FOR MY TELEVISION.

6. 急，帮忙用英语写一封回信。

Dear Tom,
 I heard that you would have a trip in Dalian. Oh! Welcome to Dalian. It is a coincidence that I also have a holiday in this month so we can have a lot of fun together. We can go swimming, go fishing, go climbing and visit cities. We also can the big meals of sea food. And  we also can learn the language from each other.
Please tell me the flight and time of your plane.  I will meet you at the airport

7. 投诉信的英文回复信 大堂经理

投诉信
&
回复信
 
 
投诉信写作基本套路：
 
Dear 
 
首段：表明写作意图以及与收信人的相关性；
 
中间段：写明原因，提出具体方案，并且希望得到解决；
 
结尾段：希望得到回复，并且表示感谢
 
投诉信写作模板：
 
Dear Sir or Madam: 
I am very happy that 
„„
, but it is a pity to inform you that
„„
 
 
Generally 
speaking/I 
must 
explain 
the 
main 
reason 
for 
my 
disappointment. 
Firstly
„„
. 
 
Secondly,
„„
. 
 
Last but not least,
„„
 
 
These problems have affected my normal life, to remedy this situation/address these 
problems, I suggest making the following changes. Before I take any further actions, I 
do hope you will take this matter into consideration seriously. 
 
I am looking forward to hearing from you soon. 
Yours sincerely, 
Li Ming 
投诉信写作可用句型：
 
※
 
We would like to draw your attention to something you have obviously 
failed to 
notice.
 
※
 
There are some problems with
 
„
that I wish to bring to attention.
 
※
 
I am writing to express my concern/dissatisfaction/disappointment about
 
※
 
To remedy/rectify the matter/situation, I suggest making the following changes. 
 
 
 
※
 
To 
improve 
the 
situation/solve 
the 
problem, 
it 
is 
advisable 
for 
you 
to 
take 
the 
following measures.
 

※
 
I hope that it will review its management system, with the view to providing better 
service to the public. 
 
模拟题
1
：
 
Directions: 
You 
bought 
a 
digital 
camera 
in 
a 
store 
last 
week, 
and 
you 
have 
found 
that 
there 
is 
something wrong with it. Write a letter to the store manager to explain the problem, 
express your complaints and suggest a solution. 
You should write about 100 words on ANSWER SHEET 2. 
Do not sign your own name at the end of the letter. Use 
“
Li Ming
”
 
instead. 
Do not write the address. 
Sample
：
 
Dear Manager, 
I am writing to express my disappointment about
 
the quality of the digital camera I 
bought last Friday at your store. 
 
 
During the five days the camera has been 
in my possession
, problems have emerged 
one after another. 
For one thing,
 the screen is always black, 
making
 the camera no 
different from a traditional one. 
For another,
 the battery is distressing 
as
 it supports 
the camera
’
s operation for only two hours. 
 
 
These problems have affected my normal life. Therefore, 
I wish to exchange it for 
another 
camera or declare 
a 
refund. 
Before 
I 
take 
any further 
actions, 
I 
do hope 
you will take this matter into consideration seriously. 
 
I am looking forward to hearing from you soon. 
Yours sincerely, 
Li Ming

8. 求英语达人：写一封英文投诉信

Grandbuy Shopping Mall:
    hello! I bought a colorTV in Grandbuy Shopping Mall on June 10th, but it broke in less than a week and I had called the service center of the shopping mall for help,  they replied me that they would contact the producing company to fix the TV  as soon as possible. a whole week passed by,no sign shows any one's going to fix the TV up to now,so I would like to return for a full refund.
                                                                                                                          Mr Wang
                                                                                                                           5.1.2011